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After clicking on forgot password and receiving a code to get into my account it does not take me to a change password page, but to the home page.

 
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4 Replies
AkinaLO
Intuit Alumni

After clicking on forgot password and receiving a code to get into my account it does not take me to a change password page, but to the home page.

You can recover your account through the Account Recovery page. You'll need to provide either your phone number(recommended), email address, or User ID. Please refer to the following page to recover your account. https://ttlc.intuit.com/replies/3302270


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After clicking on forgot password and receiving a code to get into my account it does not take me to a change password page, but to the home page.

Who wants to go through that for the rest of their life ??
amoodybrat897
Returning Member

After clicking on forgot password and receiving a code to get into my account it does not take me to a change password page, but to the home page.

Are you serious that is the only way to change a password

After clicking on forgot password and receiving a code to get into my account it does not take me to a change password page, but to the home page.

once you get back into your account, having changed your password, make a note of it.

Make sure your email address and phone number are correct before signing out.

 

P.S. I don't even  understand my own post above from long ago. I probably misread the procedure.

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