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The discount for ItsDeductible was emailed to customers who used the product and was sent out mid-October. I recommend checking your email around this time frame for the email.
If you need further assistance, you can also contact us for assistance.
This is really catastrophic for people who spend the whole year donating items. This will add weeks to my ability to file my return. I cannot believe this was the right decision for customers. It's actually more than disappointing. It's cause for leaving TT forever. I've been using TT for so many years, I actually feel really betrayed. I hope the people leaving your platform make it hurt Intuit as much as your decision has hurt me.
This article will help you download any data you had in ItsDeductible (if used previously or during the year before it was shut down in October).
There will be a new tool that replaces ItsDeductible but we have no information on it.
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