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jsetear
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Where is the "left menu"? i am on the turbotax "welcome to turbo tax" page. Help bot said to go to left menu and select "Tax home." I see no left menu on the page.

There is a TurboTax logo at the top left, but it is not a menu. If I go to Turbo Tax itself, there is a "File" menu but it does not include the "Tax Home" option.
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2 Replies

Where is the "left menu"? i am on the turbotax "welcome to turbo tax" page. Help bot said to go to left menu and select "Tax home." I see no left menu on the page.

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

 

Start the 2022 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

Where is the "left menu"? i am on the turbotax "welcome to turbo tax" page. Help bot said to go to left menu and select "Tax home." I see no left menu on the page.

Are you using the Online browser version or the Desktop CD/Download program?  They are different.   When you go to Turbo Tax  is the FILE menu at the top?  The Desktop program does not have a menu going down the left side in black.  The Desktop menus  go across the top. 

 

Are you looking for a prior year return?   If you used the Desktop CD/Download program then the only copy is on your computer and not saved or stored online. So you need to make and keep your own backups.


Or request a transcript from the IRS
https://www.irs.gov/individuals/get-transcript

 

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