where is my 2024 tax return that I did not file?

[kinsella]

I did my 2024 tax returns through Turbo Tax and it was completely done. It would not file for some reason. I talked to Turbo Tax and they checked it all out and said that there must be a glitch in the system. I was the day it was due and I went past the deadline because it would not send it. Can I get any records from Turbo Tax, such as my 1099 info?  I need to file my 2024 return to be able to file my 2025.

[DoninGA]

You do NOT need to file the 2024 tax return to be able to file the 2025 tax return.  When asked to enter the 2024 AGI enter a 0 (zero) for the 2024 AGI since the 2024 tax return was never filed.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

A 2024 tax return can only be printed and mailed, it cannot be e-filed using TurboTax.

[xmasbaby0]

 You will be able to access the 2024 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.

Start a 2025  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.

Online tax preparation and e-filing for 2024  returns is now permanently closed. 

Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2024 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.

https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-retu...

If you already paid for your online software you can ask customer support for a download of the desktop software.

They are available from 5 a.m. to 9 p.m. Pacific time

https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number

If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.

When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.

Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.