Where in my downloaded software do I enter my Turbotax IP PIN? I did not use the online version. Using Search does not help.

[anitalouise0601]

Going to Review did not work. Please provide step by step.

[xmasbaby0 · Accepted solution]

If you have a 6 digit PIN issued to you by the IRS you need to enter it in order to e-file. 

Go to Federal>Other Tax Situations>Other Return Info>Identity Protection PIN and enter the six-digit PIN.

[garydonfussell]

Every year Turbo Tax makes it extremely frustrating to put in my IRS, IP Pin number! 

Why is it that Turbo Tax makes it so hard to put that pin in? My ID was stolen and Turbo Tax has never made it a simple task to input that pin.

Do you not care to make it easier? I try follow the instructions but it seems to me you have not given any concern what so ever to make it simple! Surely you do know that we have to file our taxes every year!

Turbo Tax has continued to ignore this problem. It is enough to make a preacher cuss, even on a Sunday!!!!

[DoninGA]

@garydonfussell Entering the six digit IP PIN has been in the same section of the TurboTax program for years.

To enter, edit or delete a 6 digit IP PIN

Click on Federal Taxes (Personal using Home and Business)
Click on Other Tax Situations
Scroll down to Other Return Info
On Identity Protection PIN, click the start button

[JRILAZ]

1 - Turbotax never asked for IP PIN (but I was testing FREE Taxslayer and they did)
2 - as stated elsewhere, the search box didn't help, put me in a loop, for something so simple

might be the last year for TT for me, 
I helped a relative file with free taxslayer, could of used my copy of TT, but would have been dinged for $25 state fee (or $65 if I added the service fee to take it out of refund - LOL)

My taxes were more involved than usual this year, but will review the options next year!

[pielady]

Go to forms on the top of the screen and go to the actual form and input it on the form.  Apparently the TurboTax programmers left that out of the sequence for filing.   (It is included in HRBlock, which I've used for over 20 years but switched because I was mad at their business program...I'll be going bac to block. )

[CatinaT1]

Here are two ways to navigate to the section to enter the 6 digit IP PIN: 

1. Log in and open your return ("Take me to my return") 
2. Once the return is open, then go to the Federal Taxes tab. 
3. Subtab Other Tax Situations 
4. Scroll down to Other Return Info. 
5. Choose Identity Protection PIN and Start (or Revisit.) 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

Or another way: 

1. Open your return if not already open.  ("Take me to my return.") 
2. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
3. In the Tools window choose TOPIC SEARCH. 
4. Enter IP PIN without quotes. 
5. In the selection list highlight IP PIN and click GO. 
6. Next screen asks:  "Did you or any of your dependents get an IP PIN from the IRS for this year's taxes?" 

[River18]

I agree 100%. I can't believe that this Turbo Tax is so BAD, that they don't bother to ask you to put the IP PIN number. They have it, but they don't highlight it as a separate question. Happens every year ,and they still have not fixed it.

[WritingBench]

To be fair to garydon, if you are accustomed to checking for errors by navigating to/through the forms, it turns out you cannot edit the field for the IP PIN on form 1040. I've been using TT for years AND as a joint filer experience this issue every year (because I tend to skip "other tax situations"), and somehow my default is to navigate to the form where the IP PIN is located and try to edit it there. One cannot.

[jaysee88]

I totally agree ... I've wasted over an hour tonight trying to fix the IP PIN ... every help page tells you to go somewhere but they dont tell you how to find that tab/link and you go around in cirlces.   VERY FRUSTRATING.

[jaysee88]

WOW@!!   YOU are  the first post that actually offered something that WORKS ...  
The trick is    "Click on Federal Taxes (Personal using Home and Business)"

All the TurbulantTax instructions just say Click on Federal Taxes ... 

Well, "Federal Taxes" does not show ANYWHERE !!    But "Personal" does ... 

and after that it was "easy peasy" ...   just that one parenthetical SOLVED the 

frustration.   THANK YOU... THANK YOU !!    Now if only Intuit would add that to their instructions ... 

[jaysee88]

I tried going to the form first ... and it would not allow entering anything in the IP PIN space.

[jaysee88]

Sorry, but you are just repeating the same goof that Intuit uses to reply to this question ... 

"Once the return is open, then go to the Federal Taxes tab"

THERE  IS  NO   "Federal Taxes"  tab on the screen ....   it is a "Personal"  tab ...  

Please... since you work for TT pass the word to their web programmers to add that 

extra (or Personal tab) to the instructions ... 

[jaysee88]

CatinaT1  

Further to my corrections to your procedure ... in your second alternative you say: 

1. Once the return is open, click at the top on MY ACCOUNT, then choose TOOLS. 
2. In the Tools window choose TOPIC SEARCH. 

and again, there is NO "Topic Search" in the TOOLS drop down menu .... 

Maybe some Intuit employees should actually TRY their suggestions to see if they really work on this year's version of the software ...  

[CatinaT1]

Thank you for your feedback.  These instructions are based on the Online Version of TurboTax. There are some differences between the online and desktop version, but these instructions are generally sufficient for desktop users to find the entry point.