Where csn i reach a turbo tax representative

[SandraM]

If you would like to speak with one of our Turbo Tax Specialists, please see below.

We're available 7 days per week from 5:00 a.m. to 9:00 p.m. PST.

1. Sign in to TurboTax Online if you're not already signed in.
2. Select Help (the "question mark" bubble) in the upper-right corner, and then Contact us.
3. Enter your question, select Continue, and then follow the onscreen instructions to call us, get a callback, or schedule a call (options vary depending on your question).
   • Free Edition (without PLUS): When you select Talk to a specialist, you'll be asked to add PLUS benefits first.

The above is the best and most efficient way for you to connect with the right person so that you can get the help you need. But if you still require assistance, you can contact us on (800) 446-8848.

[olga butuzova]

i am trying to upgrade and that is why I m trying to call

There is no way I can do it online - there is no button and your help instruction is not working with me