When will TurboTax stop working to complete & file 2017 taxes? Put another way, will TurboTax be available to file 2017 taxes after the October 2018 extension deadline?

[DoninGA · Accepted solution]

You can use the TurboTax online editions to e-file a 2017 tax return at any time on or before October 15, 2018.  After that date the 2017 tax return can only be printed and mailed.  The TurboTax online editions should be available through the end of October 2018 so that you can download a PDF and/or tax data file from the 2017 tax return.

After the end of October 2018 the 2017 online editions will no longer be accessible since they are being replaced by the 2018 online editions which should be activated sometime in December 2018.

After the 2017 online editions are no longer available there will be several weeks when the PDF and/or tax data files for 2017 will also not be available online to download.  These files should again become available for download at approximately the same time as the 2018 online editions become active.

The 2017 TurboTax desktop CD/Download editions will be available for purchase and download for three years after October 15, 2018.

[rjs]

Don't count on TurboTax Online being available until the end of October. Last year it shut down on October 25. In some past years, PDFs and tax data files could not be downloaded after October 20. If you can't file your tax return by October 15, play safe and download your tax data file before then. It's probably a good idea to download the PDF too, even though it's incomplete.

[SweetieJean]

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1901514-tax-year-2017-calendar-important-dates-and-deadlines">http...>

[waite902]

Insane.  Cannot believe PDF tax records for 2017 purposely not available from October 15 thorugh Dec.  Last time I will use TurboTax...ever

[xmasbaby0]

Where are you seeing that you will not be able to get your pdf from October 15 through December?  That is not what DoninGA said.  He said there may be "several weeks" during the transition when you cannot get your pdf.

[waite902]

I called phone support

[null348]

how did you get a number for phone support?  I've looked all over their site and haven't found anything resembling a phone number to call for help.  

[macuser_22]

Here is a TurboTax FAQ for contacting customer support.

<a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number">https://ttlc.intuit.com...>