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When I try to pay for the filing fees I get this: Oops. We’re having a little trouble processing your billing information. Please select "contact us"...

When I try to pay for the filing fees I get this:
Oops. We’re having a little trouble processing your billing information. Please select "contact us" from the help panel to speak with an expert to assist you.
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2 Replies

When I try to pay for the filing fees I get this: Oops. We’re having a little trouble processing your billing information. Please select "contact us"...

You have a hold on your billing with Intuit.  Contact customer service after 11:00 AM eastern time to be transferred to the billing department and see if the hold can be removed.

MichelleLO
Expert Alumni

When I try to pay for the filing fees I get this: Oops. We’re having a little trouble processing your billing information. Please select "contact us"...

Please reach out to TurboTax Customer Support for assistance with this issue. To get you to the right person, use the keywords billing issues​​​​​​.

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