When I try to file it says my pre-qualification can't be found? How do I fix this?

Travsmom0i8 · ‎January 20, 2023

Anonymous_ · ‎January 20, 2023

If this is for a refund advance, contact Support. How do I contact TurboTax? (intuit.com)

MichelleLO · ‎January 20, 2023

Are you receiving this message within the TurboTax program or on the Credit Karma website?

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Travsmom0i8 · ‎January 20, 2023

when I try & file on turbotax

MichelleLO · ‎January 21, 2023

As tagteam suggested above, please reach out to TurboTax Customer Support for assistance: What is the TurboTax phone number?

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