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kylerramsey
New Member

When I go to access my docs, it says I can't until I pay for TurboTax Live Basic, but I have TurboTax Live Basic. What should I do?

 
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‎June 3, 2019 11:51 AM
last updated ‎June 03, 2019 11:51 AM
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robtm
Level 10
Level 10

When I go to access my docs, it says I can't until I pay for TurboTax Live Basic, but I have TurboTax Live Basic. What should I do?

You can start turbotax products for free, but you must pay for them before you can file your return. Have you Paid for Live Basic yet? If not you need to do so.

‎June 3, 2019 11:51 AM
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