When I enter my info into the IRS return status app it twlls me my info doesnt match. If verified everything and it is correct. Also my forms were filed at HOH amd im not sure if they were supposed to

[nshalane973]

When I enter my info into the IRS return status app it tells me my info doesnt match. If verified everything and it is correct. Also my forms were filed at HOH and im not sure if they were supposed to

[VictoriaD75]

I believe you are referring to the IRS Where's my Refund tool. Be sure that your return is shown as accepted in TurboTax prior to using the IRS refund tracker. Try reviewing your return in PDF format to be certain of filing status, social security number, and the refund amount.

You will see your social security number as you entered it on your return toward the top right-hand corner of page 1 of your 1040. The filing status is shown at the very top of the 1040 on page 1. Finally, your refund amount is shown on line 20 of page 2. This will confirm the information that was sent to the IRS. 

To qualify for Head of Household filing status, the following must apply:

• The taxpayer must be unmarried as of December 31, 2019
• The taxpayer must have provided more than half the cost of keeping a home. This includes rent/mortgage, taxes, utilities, meals, etc.
• The home must have been the principal residence of a dependent child or other qualifying dependent relative

Guide to Filing Taxes as Head of Household

[Lasha2123]

What If You Verify Everything Is Correct And It Still Doesnt Recognize it ? 

[CassLO]

To track your Federal refund, visit the Where’s My Federal Refund? site.  You may also download the IRS2Go app to check your Federal refund status

Note: You will need your social security number, filing status, and refund amount in order to track your refund.

If your return is still pending and not accepted yet by the IRS, you will need to wait until it's accepted to check the status on the IRS website. Be sure when checking Where’s My Federal Refund? site that you are entering only your Federal refund amount. This can be found on your Federal form 1040, line 21a. Also if you paid any fees out of your federal refund, use the refund figure prior to the deduction of he fees. If you have filed jointly, be sure to enter the filers name that appears first on the return.

You can track the status of your state return by following the directions in the following TurboTax FAQ.

How do I track my state refund?

[Lasha2123]

I Know How To Check The Status . Im Saying Its Not Recognizing My Information . Theyve Been Accepted Already.

[CassLO]

@Lasha2123  You can begin to track your refund on the IRS website 24hrs after your return has been accepted.

To check your refund status on the Where's My Refund? site, you will need your social security number, filing status, and refund amount in order to track your refund. Be sure to enter only the Federal Refund amount and not the total amount that includes the State refund. The amount to enter is on your Federal form 1040, line 21a.

If you paid any fees out of your Federal refund, use the refund figure prior to the deduction of the fees. If you filed joint, make sure to enter the filers information that appears first on the return.

See the link below for additional information.

Why is there no record of my return at Where's My Refund (WMR)?