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We'd love to help you complete your tax return, but need more information. Can you please clarify your question?
Do you specifically mean the number 12, or just any number? What happens when you try to enter numbers on your W-2?
If it's a code "S" in box 12
Then: The IRS ...very recently...is requiring the software companies to make some changes as to how it will be treated.
Go thru the steps again every Friday morning to check as to whether it's been fixed....no promises as the when you will be able to proceed.
Yes, that is probably it, SteamTrain.
If that is the issue, follow this link for more.
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