When can I start my 2023 Turbotax on line?

[basses2]

I have automatic renewal, but have received no information.  I don't want to pay twice for the same software.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[VolvoGirl]

Did you get charged in November for the auto renew?  You need to download the program.   To access your download, sign in to your TurboTax Advantage account and look for My Downloads.
https://turbotax.intuit.com/personal-taxes/cd-download/advantage

How to download from your Turbo Tax account
https://ttlc.intuit.com/community/installing/help/how-do-i-download-the-software-i-purchased-at-turb...

Install and Activate the Desktop program
https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...