turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

What to do if my last 4 of SSN doesn't work as security question to upload last year's file, when I don't remember password for last year's file?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions
CapB
New Member

What to do if my last 4 of SSN doesn't work as security question to upload last year's file, when I don't remember password for last year's file?

There are 5 ways to get back into your TurboTax account

  • If you can sign in and want to update your email address Online click here.
  • If you forgot your User ID or password using TurboTax  Online click here.
  • If you can't access your email or phone number then click here to complete the Account Recovery Request Form on TurboTax Online.
  • If you forgot your password using TurboTax Mobile App click here

  • If you forgot your password using TurboTax  CD/Download click here.

View solution in original post

1 Reply
CapB
New Member

What to do if my last 4 of SSN doesn't work as security question to upload last year's file, when I don't remember password for last year's file?

There are 5 ways to get back into your TurboTax account

  • If you can sign in and want to update your email address Online click here.
  • If you forgot your User ID or password using TurboTax  Online click here.
  • If you can't access your email or phone number then click here to complete the Account Recovery Request Form on TurboTax Online.
  • If you forgot your password using TurboTax Mobile App click here

  • If you forgot your password using TurboTax  CD/Download click here.

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question