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They might not have got a copy from your employer to match. Double check your entries. Does 1040 line 1 and line 16 match your W2s? You might have entered a box wrong.
You also may have used W-2's for the wrong year. For example, if you filed a 2018 tax return, is it possible you used W-2's from 2017? So check that, as that mistake is not as uncommon as one may think.
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