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If box 18 does not have any taxes withheld on your W-2, then leave boxes 18 thru 20 blank (empty) on the W-2 you are entering in TurboTax.
If box 19 and 20 are blank on your W-2 Form, you leave it blank in TurboTax.
For more information on your W-2, refer to the TurboTax articles What is a W-2 Form? and Video: Guide to the W-2 Tax Form - Wages and Tax Statement.
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