You'll need to sign in or create an account to connect with an expert.
You need the account and password for your own account with the bank or brokerage.
You are probably trying to import too soon. Usually financial institutions have the information online for you to view or print earlier than they have it ready for importing into the tax software. It is often about mid-February before you can import 1099R's, 1099B's , etc.
Please see the below TurboTax Help Article for assistance with importing your 1099's.
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