turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

what do I do if Turbo Tax is rejecting the Zip code found on form 1098T?

It says that The University's zip code is not recognized.
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
SabrinaD2
Expert Alumni

what do I do if Turbo Tax is rejecting the Zip code found on form 1098T?

It depends on the specific issue with the ZIP code on your Form 1098-T. TurboTax needs a correct ZIP code to validate your address and prevent errors in your tax return, ensuring smooth processing.

 

Here are some steps to help ensure the ZIP code on the 1098-T isn't rejected:

Steps to Resolve:

  1. Ensure the ZIP code, state abbreviation, and other address details are entered correctly. For example, Arizona should be entered as "AZ" and not "AR".
  2. Make sure the ZIP code is in the correct format, either 5-digit (e.g., 12345) or 9-digit (e.g., 12345-6789).
  3. Verify the ZIP code using the USPS ZIP code lookup to help ensure it matches the University's address.
  4. Reach out to the Bursar's Office (Student Accounts) at the school to verify the zip code. They usually issue the 1098-T and can provide the correct  zip code if there have been any changes or errors.
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question