Delete your W-2 and enter it again.
IF you are filing MFJ and both spouse's have W-2 forms entered, make sure each W-2 is assigned to the correct person.
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...or are you trying to import your W-2? IF that is where you are having a problem...don't import it...indicate you will type it in yourself, and then fill in the software form using your paper copy.
____________*Answers are correct to the best of my knowledge when posted, but should not be considered to be legal or official tax advice.*