What can I do if I can't efile because I have two turbo tax accounts

joey_corrales-ic · ‎February 21, 2024

CatinaT1 · ‎February 23, 2024

We'd love to help you complete your tax return, but need more information. Can you please clarify your question?

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

VolvoGirl · ‎February 23, 2024

Did you already efile from one of them? And trying to efile from the other one?

Sorry you can not merge or delete accounts. Just pick one and stick with that one.
https://ttlc.intuit.com/community/account-management/help/can-i-merge-my-accounts/00/27136

It's common to end up with multiple accounts. First LOG OUT of whatever TurboTax account you're logged into right now. Then use this TurboTax account recovery website to get a list of user ID's for an email address. Run the tool against any email addresses you may have used
https://myturbotax.intuit.com/account-recovery

How to view all your accounts
https://ttlc.intuit.com/turbotax-support/en-us/help-article/account-management/many-intuit-accounts-...