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az-cindy
New Member

We Won't Be Able 2 E-file Your Return Reason for e-file ineligible Return with penalty waiver request not eligible 4 electronic filing didnt request this waiver

I live in Arizona and do not have a penalty, however Turbo Tax says ineligible to file electronically because of the penalty request waiver.  How do I get around this?

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1 Reply
AmyC
Expert Alumni

We Won't Be Able 2 E-file Your Return Reason for e-file ineligible Return with penalty waiver request not eligible 4 electronic filing didnt request this waiver

You will need to delete the penalty request waiver that found its way into your return.

If you are using:

Online: see How do I view and delete forms in TTO?

 Desktop: If you are working in the cd/download TurboTax program:

  1. On the top right, there is a FORMS button. 
  2. Click on FORMS.
  3. Locate the form you want to delete.
  4. Click on the form name.
  5. Below the form, bottom left, select DELETE FORM button. 
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