It's simply unacceptable to be not given an answer on this issue from the TurboTax staff. The manual updates and all the other list of troubleshoting has not worked. You obviously have a problem that needs to be fixed for all or most of the users in the Business version of TurboTax, at least for the state of California. Nothing we have tried works and we keep getting the error message that the software needs to be updated or is out of date.
Are you going to address this or not? Do we need to file formal complaints about your service or file a claim to get the money back trying to solve this ourselves? If we are forced to mail the printed forms then we should at least be offered a rebate or refund that covers the cost of the postage with certified mail.
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This is a known issue in TurboTax and we are working to resolve it as soon as possible. As soon as we have a resolution for you, we will update you in this Community thread.
Thanks, got it.
This is the message we would have wanted before the other list of troubleshooting options to try to fix it ourselves, but glad to get this resolved.
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