posted

We logged in, but it’s treating us as if we’ve never used this before. Shouldn’t it remember our info from previous years?

We are having to start from scratch. Doesn’t have any of our info from previous year’s filings.

1 Reply

Search for last year's return on your computer. It may be in a different TurboTax directory.

Found what you need?

Already have an account? Sign In

Make a post

Or browse the Forums

Learn about taxes, budgeting, saving, borrowing, reducing debt, investing, and planning for retirement.

First Time Here?

Community Do's & Don'ts

Upcoming Events

Ready to file your taxes?

Estimate your tax refund and where you stand

Meet your expertsAll Experts >

Employee Tax Expert

EA with 18 years of tax experience.

Employee Tax Expert

CPA

Employee Tax Expert

MBA, Enrolled Agent. Been preparing taxes professionally for 10+ years.

Employee Tax Expert

I am an Enrolled Agent. I worked for the I.R.S. for 33 years. I spent my last 11 years at the I.R.S. in Mand...

Employee Tax Expert

Been with Intuit for going on 6 years now. Been part of TTLive, Full Service TTL, was part of Accuracy guaran...