We are having an impossible time trying to get the...
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We are having an impossible time trying to get the AGI from 2018. We used turbotax but this year used a different email. How can we get in to it??

 
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Level 15

We are having an impossible time trying to get the AGI from 2018. We used turbotax but this year used a different email. How can we get in to it??

 
Highlighted
Level 15

We are having an impossible time trying to get the AGI from 2018. We used turbotax but this year used a different email. How can we get in to it??

You must log in using the prior year USER ID and PASSWORD ... 

 

Try these steps to recover your User ID or password:

  1. Go to our account recovery page.
  2. Enter one of the following:
    • Phone number (recommended)
    • Email address
    • User ID
  3. Follow the on-screen instructions.

Once you’re done, we’ll either send you a code to help you recover your account, or show/send you a list of accounts associated with your info.

  • If you’re still unable to recover your account, select Try something else on the Account Recovery page. We’ll ask additional questions to verify your identity.

Keep in mind: Once you’re back in your account, make sure to include or update your phone number. Doing so helps increase account security and ease account recovery.

(If you're looking to access a prior year return, go here.)

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