Are you trying to change the email address on the account? To change your email address:
- Sign in to your TurboTax Online account.
- Select Intuit Account in the lower left corner.
- This will take you to the Account screen.
- Click Edit at the right of the email address line.
- Enter your new email address and confirm it.
- Enter your password.
- Click Save and you’re done.
If you no longer have access to your email address and are unable to login to your TurboTax Online account, please complete the Account Recovery Request Submission Form.
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