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Wants me to add my email but nowhere to enter it in personal info. Filing me as self employed and won't let me change to employed with a W-2 and withheld taxes?

No clear and start over under the"more" tab. it keeps looping me back to enter email with nowhere to enter, what do I do?
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2 Replies
LenaH
Employee Tax Expert

Wants me to add my email but nowhere to enter it in personal info. Filing me as self employed and won't let me change to employed with a W-2 and withheld taxes?

To change your email address:

  1. Sign in to your TurboTax Online account. Do not click the Take me to my return button
  2. Select Intuit Account from the lower left corner.
  3. This will take you to an Account Settings screen.
  4. Click Edit at the right of the E-mail address line.
  5. Enter your new email address and confirm it.
  6. Enter your password.
  7. Click Save, and you’re done.

To clear and start over, please go to How to clear and start over?

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Wants me to add my email but nowhere to enter it in personal info. Filing me as self employed and won't let me change to employed with a W-2 and withheld taxes?

To downgrade to a lower version of the software

 

CLEAR AND START OVER

https://ttlc.intuit.com/questions/2586254-how-do-i-clear-and-start-over

**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**

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