Upgraded and all work lost - Page 2
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Level 15

Upgraded and all work lost

@ Clara4 wrote:

I don't know if my taxes have been filed or not.  Didn't get a copy need one .  I know you got paid. It that is all I have found.  Please help

Not enough information.  How did you prepare the 2019 return?   Did you prepare it Online (web version), or did you use desktop software (CD/download) installed on your computer?  If desktop software, for Windows or Mac?


And what is your issue now?   Are you unable to find a 2019 online return you prepared so you can download/print it for your records?  Or are you unable to find a return you prepared in the installed software?  Or what??


If you prepared the return in Online TurboTax, log in and at the Tax Home, what is shown for the "return status"?

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