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29 Replies
maglib
Level 11

Can I video chat with customer service

You can also post a question here, you may get a faster response.
**I don't work for TT. Just trying to help. All the best.
***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question
**Mark the post that answers your question by clicking on "Mark as Best Answer"
I am NOT an expert and you should confirm with a tax expert.
aeromyk77
New Member

Can I video chat with customer service

Why Is my federal return zero

Can I video chat with customer service

I filed my taxes and had to mail it in so I did then I checked it again a week ago and it say mail it in what do I do
maglib
Level 11

Can I video chat with customer service

Check the status of your return.  <a rel="nofollow" target="_blank" href="https://ttlc.intuit.com/replies/6563013">https://ttlc.intuit.com/replies/6563013</a>  It may take some time for the receipt by the IRS and input to get a status update.
**I don't work for TT. Just trying to help. All the best.
***Say "Thanks" by marking as BEST ANSWER and clicking the thumb icon in a post and that I solved your question
**Mark the post that answers your question by clicking on "Mark as Best Answer"
I am NOT an expert and you should confirm with a tax expert.

Can I video chat with customer service

I need to get a copy of my 2017 tax refund I didn't down load it I need to see if you all can email it to me please

Can I video chat with customer service

i need to speak to representative

Can I video chat with customer service

need to speak to a representative

Can I video chat with customer service

Need to talk to represnetive
ted_drake
New Member

Can I video chat with customer service

You can use Video Relay Service with TurboTax Live

Can I video chat with customer service

I cannot get through to an agent because Turbotax has does not have correct information about my email address and phone number.
-1wolfman
New Member

Can I video chat with customer service

I just want to talk to a live person. To much to ask? I purchased the max but I'm not getting the service promised
-1wolfman
New Member

Can I video chat with customer service

There is no help button
bobkelzer
New Member

Can I video chat with customer service

I need to speak to someone
dbowles
New Member

Can I video chat with customer service

Turbo Tax has terrible (no) customer service. Likely to force customers to pay for CPA live.
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