unable to efile California state after filing Federal

[VolvoGirl]

Did you wait until the federal return was Accepted?  Are you using the Online version or the Desktop program?

How to file state after federal

https://ttlc.intuit.com/community/e-file/help/how-do-i-e-file-my-state-after-i-already-filed-my-fede...

[Katina1H]

Looked at the link and waited to make sure Federal was accepted and tried again for 2 more days ...TT Program won't let me file state .because .message says was already filed ..has my bank info with all numbers..but I know it didn't go thru as I called FTB and they never received and said no record of anything coming in-plus the payment for e-filing never went thru ..program wouldn't let me continue to next screen ..am on MacBook Air using TT software bought at Costco that included partial payment to E-file ..but could never get to go thru after trying 3 days ..about 20 times!  Guess I need to print but can't as my printer out of order and return is 79 pages long ..so would like to E-file!  Any suggestions?