Unable to E file with Turbo Tax premier Software

bhaskarpk · ‎March 21, 2020

Done filling the details. But when trying to submit for E-Filing , The following is the message received: Your Transmission Didn't Go Through.

Tries exiting the application and reopening the application. But no success.

Have been using Turbo Tax for filing since last 3-4 Years.

Appreciate any quick help.

JakailaLO · ‎March 22, 2020

Try clearing your browser cache and temporary files before resubmitting, also, you can try switching to a different browser, i.e. if using Internet Explorer, switch to Google or Firefox and try again.

Here's a link to assist you with clearing your internet cache:https://ttlc.intuit.com/community/troubleshooting/help/how-to-clear-your-cache/00/26135

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bhaskarpk · ‎March 23, 2020

HI,

Using the application of turbo tax. Not doing it in the browser.

Regards

Bhaskar

LeonardS · ‎March 23, 2020

When you have followed the previous directions on clearing your browser did you shut down and restart your computer after clearing your browser?

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bhaskarpk · ‎March 31, 2020

Using the app and is not browser based. The app is updated.

Can some one help online to submit it?

when filed jointly last year with income from only one person, the Spouse's AGI will it be 0 or will be the same as primary?

KarenJ2 · ‎March 31, 2020

If you filed jointly in 2018, your spouse's AGI will be the same as your AGI.

Please see the following Help Article: What if Transmit Returns doesn't work?

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Unable to E file with Turbo Tax premier Software