Solved: Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?
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Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?

 
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Employee TurboTax Specialist

Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?

Unfortunately, once you've registered with a product, the only way to start over with a different product is to create a new TurboTax account.

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**Mark the post that answers your question by clicking on "Mark as Best Answer"

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Employee TurboTax Specialist

Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?

Unfortunately, once you've registered with a product, the only way to start over with a different product is to create a new TurboTax account.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

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