Solved: Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?
Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
MRG
New Member

Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?

 
1 Best answer

Accepted Solutions
AshleyLO
Intuit Alumni

Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?

Unfortunately, once you've registered with a product, the only way to start over with a different product is to create a new TurboTax account.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

1 Reply
AshleyLO
Intuit Alumni

Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?

Unfortunately, once you've registered with a product, the only way to start over with a different product is to create a new TurboTax account.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

View solution in original post

Dynamic AdsDynamic Ads
v
Privacy Settings