Unable to downgrade to Free version with "Clear&Start Over" option; likely because of the registration. Is there a way to get back to the Free version?

MRG · ‎June 6, 2019

AshleyLO · ‎June 6, 2019

Unfortunately, once you've registered with a product, the only way to start over with a different product is to create a new TurboTax account.

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AshleyLO · ‎June 6, 2019

Unfortunately, once you've registered with a product, the only way to start over with a different product is to create a new TurboTax account.

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unable to downgrade to Free version with "Clear&amp;Start Over" option; likely because of the registration. Is there a way to get back to the Free version?