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nsharma0
Returning Member

Unable to 'Continue' on 'Review Your Federal Filing Choices'. Pressing Continue button doesn't work

I am stuck at the screen 'Review Your Federal Filing Choices'. It doesn't move forward. Never had these kind of issues in the past years. Frustrated and need the resolution at the earliest. I have paid for the Desktop version and hate paying more to move to other product path this point.

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2 Replies
nsharma0
Returning Member

Unable to 'Continue' on 'Review Your Federal Filing Choices'. Pressing Continue button doesn't work

Addendum to the above issue:

 

I just entered my W2 in a new return and tried to go forward. I get an error "

Hmm, looks like we've hit a snag. We recommend you revisit the last topic you were working on to make sure all your info's correct.' immediately after the 'Deductions and Credits" after I press 'Done with Deductions'. It is quite frustrating. Does anyone else having this issue? I am using Desktop version on Mac.

nsharma0
Returning Member

Unable to 'Continue' on 'Review Your Federal Filing Choices'. Pressing Continue button doesn't work

Finally was able to locate the exact issue myself. Not sure why the routing number for my Bank of America account in Florida was not being accepted although I have been using it for the past 25 years to get for IRS without any issues. Tried everything but kept getting random errors in 'Deductions' section. I replaced it with a different bank and it worked. It was quite frustrating experience from using Turbotax Desktop so rethinking if I should use it going forward.

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