Unable to add data to Married Filing Jointly

[PhxSpouse]

I've selected Married Filing Jointly as I have for years but I'm only getting the option to enter my own data and not my spouse's. The only section where I was able to select their name and enter data was for SSA. Otherwise only my name appears, not theirs.  If I click to add another Form only my name appears.

I've reviewed everything I can think of but only one name appears.

Do I have to delete everything I've added for 2021 and start over completely?

[EbonyL122824]

Are you using the Online Software or the Desktop version?

[PhxSpouse]

Online

[DawnC]

Check you marital status in the My Info section, does it show as Married?   Go through the My Info section and make sure you have entered Married as your marital status and then it should ask if you want to file a joint return with your spouse.  

[PhxSpouse]

I've did all that but the ability to add spouse's income and deductions doesn't exist. I'm just going to erase all and start over from scratch. 

[HeatherPLO]

@PhxSpouse

Yes, you can certainly clear and start over to process this.  To do this, please see the Help Article here.  If you are still getting the error, please post here for further assistance.