TurboxTax 2024 does not appear to support Windows 11 running arm64. Is this correct?

[d_herrick]

I just installed TurboTax 2024 in my Windows 11 arm64 machine. It fails consistently with a dump soon after startup. I could not find any mention of Intuit's support in TurboTax for arm64. In fact, TurboTax is the first program that I've not been able to run on my laptop. What's the story?

[LeticiaF1]

See the list below from a TurboTax help article of troubleshooting ideas to hopefully resolve your issue: 

• Make sure your computer meets the minimum system requirements.
• Verify that you have administrator rights on your computer and TurboTax is running as administrator:
  • Right-click the TurboTax icon or setup icon and select Properties. In the Compatibility tab, select the Run this program as administrator box and select OK.
• In the Control Panel under Internet Options, add https:*.intuit.com to Trusted Sites. Set the security level to Medium.
• Turn off antivirus software and Windows Defender.
• Add TurboTax Desktop to your allowed apps in Windows Defender.
• Clean up and defragment your hard drive.
• Run Windows Update to keep your computer up-to-date.
• Update your computer's hardware drivers.
• Update your security software for firewall, virus, and spyware protection.
• Make sure you're the only user on your computer running TurboTax. If you're not, switch users and sign out of TurboTax from the other account. If you can't do that, shut down your computer and try again.

Troubleshoot TurboTax Desktop for Windows issues

Please reach out again if your problem continues.