turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Our Community is moving to a new platform on June 8th! Read more here!!
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

slay2010
New Member

TurboTax won't let me e-file. I clicked on "I will mail" return, but it said it would not do file until next step. Now it's locked into that choice. Please help.

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
DanaB
Expert Alumni

TurboTax won't let me e-file. I clicked on "I will mail" return, but it said it would not do file until next step. Now it's locked into that choice. Please help.

Please see the instructions below to change from mail to e-file:

https://ttlc.intuit.com/replies/5561257

slay2010
New Member

TurboTax won't let me e-file. I clicked on "I will mail" return, but it said it would not do file until next step. Now it's locked into that choice. Please help.

Thanks for the quick answer; while it worked for State, the Federal return is still in "mail" mode.  Can I do something similar to switch to e-file for federal?

TurboTax won't let me e-file. I clicked on "I will mail" return, but it said it would not do file until next step. Now it's locked into that choice. Please help.

That should be for both.  You can't efile state unless you also efile federal.  When you click on Add a State you are not really adding a state or working on state.  That's just to let you back into your retun.  

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question