TurboTax Support doesn't open until 5 AM Pacific (8AM Eastern), and this will be their busiest day of the year.
You appear to be using Live Premier.
Here's more info on using the Live feature of your product:
FAQ: What is TurboTax Live?
FAQ: How do I connect with a tax expert in TurboTax Live?
Or if you need help from standard Customer Support, you can use the form at the link below to schedule a call back, or it may provide a number.
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