Turbotax sent an email stating federal and state returns were incomplete and for us to login and complete on the turbotax website it says both e files are pending

[Critter-3]

Please use the following link to contact Customer Support for further assistance.

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

[VolvoGirl]

You might have another account, that's common.