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Returning Member

TurboTax Return Policy: Refund Approved & Got My Refund Case #

This is regarding return policy and has nothing to do with tax filing.

 

So, I purchased TurboTax 2024 Premier, but I had to return it.  Went through the Refund Request process, and it was approved.  Got my refund number (aka id number).

 

My question is:

Where Intuit returns my refund money to?  By mail?  Back to my credit card?

The refund status page doesn't specify that info nor indicates where to look up that info.  In addition, the Payment & Billing page has no info either.

 

FYI - I do not list my mailing address or payment method in my Intuit account.  I purchased TurboTax 2024 Premier at Costco.com.

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1 Reply
CatinaT1
Employee Tax Expert

TurboTax Return Policy: Refund Approved & Got My Refund Case #

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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