Use the link below to request a refund for your TurboTax CD/Download product.
https://support.turbotax.intuit.com/forms/refund-request.jsp
You should then go ahead and use TurboTax Online to complete your return.
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
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