Turbotax Premier (which I have paid for) will not work on my computer. Do I have to pay again to file online?
Discuss
Discover
  • Community Basics
  • Connect with Others
  • Top Contributors
  • News & Announcements
    • Support
  • Turbo™
  • TurboTax™
    • Sign Up

    Why sign in to the Community?

    • Submit a question
    • Check your notifications
    or and start working on your taxes
    Announcements
    TurboTax has you covered during Covid. Get the latest second stimulus info here.
    cancel
    Turn on suggestions
    Showing results for 
    Search instead for 
    Did you mean: 
    artin817
    New Member
    posted
    ‎June 1, 2019 8:08 AM
    last updated ‎June 01, 2019 8:08 AM

    Turbotax Premier (which I have paid for) will not work on my computer. Do I have to pay again to file online?

     
    0
    1
    50
    Reply
    1 Reply
    Kat
    Level 15
    Level 15
    ‎June 1, 2019 8:08 AM

    Turbotax Premier (which I have paid for) will not work on my computer. Do I have to pay again to file online?

    Use the link below to request a refund for your TurboTax CD/Download product.

    https://support.turbotax.intuit.com/forms/refund-request.jsp

    You should then go ahead and use TurboTax Online to complete your return.

    *** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
    0
    50
    Reply
    Dynamic Ads
    v
    Privacy Settings