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CaseyR57
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TurboTax Premier 2026 purchased today from Amazon. Intuit says code is "not right". It was a cut and paste from Amazon's provide information. Inuit is useless.

 
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2 Replies

TurboTax Premier 2026 purchased today from Amazon. Intuit says code is "not right". It was a cut and paste from Amazon's provide information. Inuit is useless.

EDITED:  11:25 PM Pacific, 04/04/2026

Oops!  I missed the "Premier" in your question until I pressed Submit, so this initial comment may not be helpful.  Sorry about that!    However, my second comment that follows this one has information that may help you.

 

The current product is 2025.  Amazon sells two versions of TurboTax--a license code for Online TurboTax or a license code for desktop software.    Which product did you buy--an Online product or a desktop product?    What is the exact name of the product, such as these examples sold at Amazon:

TurboTax Deluxe Desktop Edition

TurboTax Premier Desktop Edition

TurboTax Home and Business Desktop Edition

TurboTax Online 2025, Individuals and Homeowners

TurboTax Online 2025, Investors and Self-Employed

TurboTax Premier 2026 purchased today from Amazon. Intuit says code is "not right". It was a cut and paste from Amazon's provide information. Inuit is useless.

@ CaseyR57 

Oh, I initially missed the "Premier" in your question, so you can disregard my answer above.  Premier Edition should be a desktop product.   Sorry about that.   However, I hope you are not trying to activate it at the Online TurboTax activation page.  

 

 Here's how you should be installing and activating a desktop product.  Is this what you did?  And are you using Windows 11?   The desktop product will not run on Windows 10.

 

FAQ:  How to get started with desktop TurboTax

https://ttlc.intuit.com/turbotax-support/en-us/help-article/license-information/install-turbotax-cd-...

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