Turbotax online - webpage loging out automatucally after the review page

[CDTX23478]

I have been experiencing the issue mentioned in the subject for the past 30 minutes. I completed my Federal and State taxes and made my payment earlier today before logging out. When I logged in 30 minutes ago, the system directed me to the review page. After the system reviewed my taxes and displayed a recap, I proceeded to the next page, which showed my tax summary. However, when I clicked "Continue," the webpage automatically logged me out.

I have tried this 4–5 times, and each time, the webpage logs me out. Is this a system glitch? How can I fix it? Thank you!

[CatinaT1]

You can try these steps to resolve if you are using the online version:

• Clearing your Cache and Cookies
• Using a different browser
• Opening an Incognito Window

[CDTX23478]

Thank you!