TurboTax offered free service and now I'm being charged for the service why is that

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TurboTax offered free service and now I'm being charged for the service why is that

It looks like you are in the TurboTax Free Edition product, which is free federal and state returns for simple tax situations. If your tax situation is more complex, TurboTax will request that you file in another product that covers your situation. I'm including the details to our product offerings below for reference.

https://ttlc.intuit.com/replies/3300068

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