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tjpsnj
Returning Member

Turbotax Licensing

I activated Turbotax deluxe windows the same time I installed it.  

Each time I get a windows update it asks me to activate again.  It shows I have used 4 of 5 licenses now.

 

How many licenses are required to do my taxes?  

What if I choose to do my girlfriends taxes in Turbotax like I normally do?

The ransom for purchasing Turbotax is incredibly high and while only using one license it is showing I have abused it by installing on 4 systems.  I have installed only once, on one system.  

Is Amazon sharing my key out?  What is going on?  

I enjoy the ease of using Turbotax which is why I come back year after year.  However, the software itself is extremely buggy.  So much so it makes me concerned the security could be easily compromised.  

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4 Replies
JohnB5677
Expert Alumni

Turbotax Licensing

For installation and software issues you can contact the TurboTax Support Phone Number

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Turbotax Licensing

tjpsnj
Returning Member

Turbotax Licensing

This is the response forwarded to my account.  Completely irrelevant.  None of these are causing this issue.

How is it only ignorant responses are available in the community?

 

How can I fix TurboTax requesting license activation on every launch?
by TurboTax

35

Updated 1 month ago
Some TurboTax Desktop customers may receive multiple prompts to activate their license, which results in TurboTax not launching.

One of the following methods should resolve this issue. If it's successful, TurboTax will skip activation and open the starting screen where you can begin or continue your return.

Method 1: Temporarily disable your antivirus/anti-malware/firewall software
Method 2: Disable your VPN connection
Method 3: Restart your router/modem
Method 4: Configure the TCP/IP settings
Method 5: IP config command line tool

You marked this as unhelpful.
Undo

Turbotax Licensing

When you originally installed your software, did you have a thumb drive in one of your USB drives? Or do you have your software installed in OneDrive instead of a local drive?
 

This is from another user:
I keep my TurboTax files in a secure personal vault on OneDrive. It appears that OneDrive might be related to the issue. I moved my saved file to the local computer drive and launched by double clicking the saved file. This bypassed the repeated activation codes, and when I closed Turbotax and then used the normal icon it did not ask for activation. However it comes back as a problem, when it does I just close out, and opening from the local saved file is needed to get back to normal.

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