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TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

 
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9 Replies

TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

I have the same issue. 

DaveF1006
Employee Tax Expert

TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

Software glitches often happen when an update is pushed after you’ve already started entering data.

 

  1. Delete the Credit: Go to the "Tax Tools" or "Forms" menu and delete Form 3468 (Investment Credit) and Form 7220.
  2. Clear Cache/Log Out: If online, log out and back in.
  3. Add the solar or energy details again. After a software update, re-entering this info can help clear the form requirement that sometimes appears.
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TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

I installed the update. 

I deleted the 3468 from, (7220 has never in the form that Turbotax supported). I see at that situation, efile is allowed. 

I Close the desktop app.

Reopen the app and make sure it is up to date

Add form 3468 back in. 

 

The problem is still there. 

TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

I followed the instructions (except for deleting form 7220 since it is not supported by TurboTax Home and Business) but it is still not allowing me to e-file.

RobertB4444
Employee Tax Expert

TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

We've been told that the team is currently working on the 3468.  If you need to file right away then you will probably have to print your return and file by mail.  If you can wait then you should.  But you may want to file an extension just to be safe

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TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

Looks like the bug is fixed after I update the desktop app this morning. 

TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

I'm still running into the same issue on MacOS

DawnC
Employee Tax Expert

TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

This section of TurboTax is currently being updated.   You should file an extension and pay any tax due just in case the correction is not done before 04/15 in TurboTax.  @galipremsagar 

The instructions for Form 3468 were recently updated by the IRS and we are working to get those changes implemented.  

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TurboTax is saying we can't e-file because we need form 7220. Our unit is under 1 MW, so PWA is N/A. We checked the exception box but it still won't e-file. How do I fix?

Any visibility or promise as to when the update will be shipped?

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