Turbotax is mistakenly saying we will be getting social security tax back with married couple

[greginwashington]

Using turbotax desktop, I've entered W2s. One spouse has maxed out the social security tax withheld at $9,932.40 and the other hasn't. Turbotax mistakenly gives a message after entering the W2s that we are getting money back as too much social security tax was withheld. However, this isn't correct as neither spouse has withheld more than $9,932.40 in social security tax. Will this cause problems with filing?

[DawnC]

Make sure you have each W-2 assigned to the correct person, either the taxpayer or the spouse.   

[VolvoGirl]

Yes it's a problem!   Don't file until you fix it.  You entered both W2s for the same person.  I would delete them and re enter them paying close attention to enter them under the right name.  Also leave the cents off yours.  That has been causing problems.

[greginwashington]

No, the W2s are separate for each person. On the summary screen where turbotax says "Congrats! Looking like you're getting some cash back" there is a person 1's W2 section and a person 2's W2 section so each W2 is assigned corrected to each person. 

[VolvoGirl · Accepted solution]

So how much does it say you are getting back?  Try leaving the cents off both of them.  Or check W2 box 12.  You may have entered Code A by mistake.

[greginwashington]

Thanks, removing the cents from the W2 does fix it. With the correct amount of $9,932.40 the error appears ("congratulations,  you're getting some cash back".) When I put in $9,932 the error disappears, and when I re-enters $9,932.40 in the W2 the software gives the same error. I will leave it at $9,932 and hope no issues with the IRS with having an incorrect number by 40 cents. This does seem like a software bug -- hopefully it can be fixed.