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Have you updated the desktop software?
If you're on a PC, open TurboTax and select Check for Updates from the Online menu near the top.
Yes, it successfully checks for updates and tells me I'm using the latest version.
Please try a manual update: Manual Update
If you are still having this issue after you manually update, please contact customer service: Customer Service
Well, that failed completely. I downloaded the manual update, followed the instructions exactly, and was told by the update "Turbotax 2019 isn't installed". Turbotax isn't working well this year.
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