Did you choose to pay your TurboTax fees by having them deducted from your federal refund? Or --- before you e-filed --- did you pay your fees using a credit or debit card?
If you chose "refund processing" then you agreed to pay for a third party bank to receive your federal refund, extract the amount owed to TurboTax for the use of the tax software, and keep a $40 ($45 in CA) processing fee for itself. Then they send what is left of your federal refund to your account.
How can I see my TurboTax fees?
https://ttlc.intuit.com/turbotax-support/en-us/help-article/intuit-account-billing/review-fees-turbo...
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
**Disclaimer: Every effort has been made to offer the most correct information possible. The poster disclaims any legal responsibility for the accuracy of the information that is contained in this post.**
