turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

TurboTax Free edition incorrectly requiring me to upgrade

Hello,

 

When I get to the final file page on TurboTax free edition it states I must upgrade to deluxe because I am receiving the lifetime learner tax credit, but earlier in the process under deductions and credits where I uploaded my 1098-T form for school, it states that I am NOT eligible for the lifetime learner tax credit. If I am not receiving the credit then I should not be made ineligible for free edition.

 

Is there any way of rectifying this problem?

 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply
robtm
Level 10

TurboTax Free edition incorrectly requiring me to upgrade

You might try going back to deductions and credits and deleting the 1098-t and see if it will let you file the free edition.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question