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TurboTax for Business Bug Report

I am using TurboTax for business for an S-Corp and I have seen a serious bug regarding deductions.

In the step-by-step instructions, I see a large number for salary deductions that is almost double the data that I actually entered.  When I show the detail behind that number it shows the actual data that I entered and it corrects itself; however, the next time I open TurboTax for business, I see the inflated number and it distorts the business profitability.

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11 Replies

TurboTax for Business Bug Report

Can you provide more details on where in the program and how you entered the salaries/wages?

 

Also, details such as salaries/wages of officers and employees?

 

Have you checked the figures in Forms Mode?

TurboTax for Business Bug Report

I entered the salary data using the step-by-step instructions and it’s very simple because I only have one employee (me).  I expand the box for salaries under federal deductions and enter my salary.  When I reopen TurboTax and return to the summary page for federal deductions, the total salaries is almost double the data I entered.  If I open up the details behind the summary page, it shows the correct number and when I return to the federal deductions summary page, it shows the correct number; however, every time I close and reopen TurboTax, the error returnsz

 

TurboTax for Business Bug Report

Are you certain you are not entering your salary twice, once in the Officers box and again in the Shareholders box?

 

Otherwise, enter Forms Mode, open your 1120-S and look at Line 8.

TurboTax for Business Bug Report

I am definitely only entering my salary once under officers >2%.  There are several inconsistencies here between:

  1. The summary of expenses under federal deductions in the step-by-step, and the supporting data and the information in the step-by-step isn't consistent with what's in the forms:
    • When I enter a single salary item in the supporting data for the step-by-step, it shows up as double that amount in the step-by-step summary.  I can temporarily resolve this by opening the supporting data and going back to the summary, but the error returns every time I close and open TurboTax.
    • When I enter data under salary expenses, it doesn't agree with compensation of officers on form 1125E.  Nothing goes to Form 1125E.  When I manually enter compensation of officers on form 1125E, it shows up correctly in the step-by-step worksheet.
    • When I enter data under health insurance expenses, it doesn't show up in the summary on the step-by-step.  Instead, it gets added to salary expenses.   When I manually enter salary compensation data on form 1125E, it removes the health insurance amount from salaries and the health insurance amount goes nowhere and has to be entered manually on the forms.

The way this should work is:

  • On the step-by-step, anything I add in the supporting data for a particular item should total to the summary page for that item.
  • Any data I add to the step-by-step, should agree with the corresponding data on the forms.

That's not the way it is working - there are some serious inconsistencies in this that indicate bugs and the data changes simply by closing and reopening TurboTax.

 

 

 

 

PatriciaV
Employee Tax Expert

TurboTax for Business Bug Report

It would be helpful to have a TurboTax ".tax2023" file that is experiencing this issue. If you would be willing to send us a “diagnostic” file that has your “numbers” but not your personal information, please follow these instructions: 

 

In TurboTax Desktop, open your return and go to Online in the TurboTax header. 

  1. Choose Send Tax File to Agent.
  2. You will see a message explaining what the diagnostic copy is.  Click Send on this screen and wait for the Token number to appear. 
  3. Reply to this thread with your Token number and tag (@) the Expert requesting the token from you. Please include any states that are included on your return.

 

We will then be able to see the same experience you are having. If we are able to determine the cause, we'll reply here and provide you with a resolution. 

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TurboTax for Business Bug Report

I sent a copy of my data as you requested.  The token number is 1169811.

I'm not sure what you mean by a tag.

PatriciaV
Employee Tax Expert

TurboTax for Business Bug Report

Thank you for the token. What state(s) is/are included with this return? We need that information to access the file. (I tagged you below.)
@chuck3 

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TurboTax for Business Bug Report

I don’t believe there are any states included in this.  My S-Corp is incorporated in Florida and I’m not required to file a state return for my business.

PatriciaV
Employee Tax Expert

TurboTax for Business Bug Report

Thank you. We'll take a look and post our findings in this thread.

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DMarkM1
Expert Alumni

TurboTax for Business Bug Report

Yes, your return at startup up shows the salaries and compensation twice on the form 1120S. First, we will make the corrections (clear errors) and then I'll explain the step-by-step entries for future reference. 

 

  1. Go to "Forms Mode" when you first sign in.
  2. Open form 1120S.  Your salary entries are showing correctly (salary plus health premiums) in line 7 and then the salary part is being incorrectly repeated in line 8 which (flows from the worksheet directly above line 8).
  3. In that worksheet click the amount in line A and the "plus sign" for supporting details and clear that sheet out. There should not be any entries there.
  4. Scroll down that form 1120S to line 18 and the Worksheet directly above that line. Click the amount in line A and clear out anything there and enter a zero "0"  Since you are a more than 2% owner/employee no amount belongs in the Employee Benefit Program deduction since your premiums are shown in line 7 above.  Below is an extract from Form 1120S Instructions.
  5. Next, still in forms mode, delete the form 1125E from the left hand menu.  Since your receipts were less than 500,000 that form is not needed and is only adding to the confusion.
  6. Now you can go back to the "Step-by-step" mode.
  7. In the "Deductions" summary you should see in the "Salary and Wages" section a total of your salary and medical premiums.
  8. "Update" that topic.  Here you should enter the total of your wages and medical premiums paid for you by the company.  If you just enter the salary here and then the health premiums later, they will still correctly total on the summary page and on the form 1120S but show individually in the topics (per the extract below) and this will cause an error later.
  9. Now "Update" the "Insurance, health and other benefits" topic
  10. Since you entered the premium in the salary topic you can delete the amount from here.  This topic is for separating out the premiums paid for the less than 2% owner/employees (extract below).  If you do separate your salary and premiums in these topics, you will get an error in the review asking for an amount for line 18.  You will need to enter a zero "0" to clear the error and that will work.
  11. Bottom line:  In the step-by-step if you enter your wages paid plus health premiums paid in the Salary and Wages topic and not create an unnecessary form 1125E (less than 500,000 receipts) then all should flow/work properly.  If an error should happen to show up for line 18, enter a zero and the error will clear.  

 

"Line 18. Employee Benefit Programs Enter amounts for fringe benefits paid or incurred on behalf of employees owning 2% or less of the corporation's stock. These fringe benefits include (a) employer contributions to certain accident and health plans, (b) the cost of up to $50,000 of group-term life insurance on an employee's life, and (c) meals and lodging furnished for the employer's convenience. Don't deduct amounts that are an incidental part of a pension, profit-sharing, etc., plan included on line 17 or amounts reported elsewhere on the return or on Form 1125-A. Report amounts for fringe benefits paid on behalf of employees owning more than 2% of the corporate stock on line 7 or 8 (or Form 1125-E), whichever applies."

       

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TurboTax for Business Bug Report

That's very confusing and is a deficiency in the software as far as I am concerned.  In my opinion, someone should be able to enter all of this data into the step-by-step instructions without ever directly going into the forms and the data entered in the step-by-step should go into the correct place in the forms.  That does not appear to be the case.  There are inconsistencies between the data entered from the step-by-step instructions and what's in the forms and the only way to resolve that is to go into the forms and make these changes directly in the forms.  That makes the step-by-step instructions almost useless.  For someone like me who is just a small business owner and not a trained accountant, that is unacceptable.

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