Sign Up

Why sign in to the Community?

  • Submit a question
  • Check your notifications
or and start working on your taxes
cancel
Showing results for 
Search instead for 
Did you mean: 
jsr1040
New Member

Turbotax for '16 won't load into my mac os 10.7.5. What to do?

 
1 Reply
Critter
Level 15

Turbotax for '16 won't load into my mac os 10.7.5. What to do?

Options ...

1) upgrade your computer system to meet the min standards  https://ttlc.intuit.com/questions/1899173-turbotax-for-mac-minimum-system-requirements

2) use another computer that does meet the min requirements  

https://ttlc.intuit.com/questions/1901571-turbotax-for-windows-minimum-system-requirements

3) use the ONLINE program and get a refund of the Downloaded version 

Our Satisfaction Guaranteed (or Guaranteed Easy) policy says that if you're not satisfied with your TurboTax software, you can return it within 60 days of purchase for a full refund (see the Intuit Software End User License Agreement for the fine print, about 2/3 of the way down the page - Section B, Additional Terms and Conditions, point #6).

To submit a refund request online, simply fill out our TurboTax Refund Request Form.


Dynamic AdsDynamic Ads
Privacy Settings
v